Privacy Policy

DOKONI, INC (hereinafter referred to as "DOKONI") has established the following terms of use (hereinafter referred to as the "Terms of Use") for the use of the Internet site operated by DOKONI (hereinafter referred to as the "Site" and the services provided by DOKONI through the Site as the "Services"). In order to use the Site and the Service, you must agree to all of these Terms of Use.

Article 1: Definition of Personal Information

Our "Products" collectively mean the goods, rights and services provided by DOKONI, including electronic products and services. The term "Site, etc." collectively mean the Site and the Services. "Customer" means any person who uses the Site, etc. "Member" means a customer who has approved the Terms and Conditions, registered as a member in accordance with the procedures specified by the Company, applied for and purchased products introduced or sold by the Company on the Site, and has been approved for membership by the Company. "Trademarks" means all of the Company's trademarks, logos, and trade names. "Content" refers to the text, images, video, audio, and other works of authorship that appear in printed materials published by the Company and on the Internet site.

Article 2: Method of Obtaining Personal Information

"Customer" means any person who uses the Site, etc. Member" means a customer who has approved the Terms and Conditions, registered as a member in accordance with the procedures specified by the Company, applied for and purchased products introduced or sold by the Company on the Site, and has been approved for membership by the Company.
Trademarks" means all of the Company's trademarks, logos, and trade names. Content" refers to the text, images, video, audio, and other copyrighted materials that appear in printed materials published by the Company and on the Internet site.

Article 3: Article 3 Purposes of Obtaining and Using Personal Information

The purposes of obtaining and using personal information for this service are as follows:

  1. To display registration information such as name, address, contact information, and payment method, as well as information on services used, products purchased, and their prices, in order to allow customers to view and modify their own registration information and usage status.
  2. To use contact information such as telephone numbers and e-mail addresses in order to contact you when necessary.
    To display the registered information on the input screen for the purpose of easy data entry, or to transfer the information to other services (including those provided by our business partners) based on your instructions.
  3. To refuse the use of customers who violate the Terms of Service, such as those who delay payment or cause damage to a third party, or those who attempt to use the service for fraudulent or unfair purposes, by using information to identify individuals, such as usage patterns, names, and addresses.
  4. To respond to inquiries from customers, we use information necessary to provide services to customers, such as the content of inquiries and billing information, as well as information on customer service usage and contact information.
  5. Purposes incidental to the above purposes of use

Article 4: Management of Personal Information

In order to keep customers' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we take necessary measures such as maintaining a security system, developing a management system, and providing thorough employee training, and we implement safety measures to strictly manage personal information.

Article 5: Disclosure of Personal Information

If a customer requests by themselves the disclosure of their personal information, we will disclose it to the customer without delay. However, we may not disclose all or part of the information if disclosure would result in any of the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay

  1. When there is a risk of harm to the life, body, property, or other rights or interests of the customer or a third party, when there is a risk of significant hindrance to the proper conduct of the Company's business, or when disclosure would violate any other laws or regulations
  2. Notwithstanding the preceding paragraph, in principle, the Company will not disclose non-personal information, such as historical information and characteristic information.

Article 6 Provision of Personal Information to Third Parties

  1. Personal information received from customers will be managed appropriately and will not be provided to third parties without prior consent of the customer, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations: When required by law, when it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the individual, when it is especially necessary for improving public health or promoting the sound growth of children, and when it is difficult to obtain the consent of the individual, by a national agency, local government, or an individual or entity entrusted by one, or when it is necessary for the protection of the public health or welfare of the public, when it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs.
  2. Notwithstanding the provisions of the preceding paragraph, the following cases do not fall under the category of third parties. When personal information is provided to a third party as a result of the succession of business due to a merger or other reasons. In cases where the personal information is used jointly with a specific person, and the Company notifies the person in advance or makes the information readily accessible to the person in question of this fact, the items of personal information to be used jointly, the scope of the joint users, the purpose of use by the user, and the name or title of the person responsible for managing the personal information.

Article 7: Security Measures for Personal Information

The Service takes all possible security measures to ensure the accuracy and safety of personal information. We will constantly collect information on the protection of personal information and strive to implement the latest security measures.

Article 8: Correction and Deletion of Personal Information

  1. Customers may request that their personal information held by the Service be corrected or deleted in accordance with the procedures specified by the Service if the information is incorrect.
  2. If the Service receives a request from a customer as described in the preceding paragraph and deems it necessary to respond to the request, the Service will correct or delete the relevant personal information without delay and notify the customer of such correction or deletion.

Article 9: Suspension of Use of Personal Information

If a customer requests the suspension of use or deletion of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the personal information has been handled beyond the scope of the purpose of use or that the information has been acquired illegally, we will conduct the necessary investigation without delay, and based on the results, suspend use of the personal information, etc. and notify the customer to that effect. We will then stop using the personal information and notify the customer to that effect. However, if the suspension of use, etc. of personal information involves a significant cost, or if it is difficult to suspend use, etc., alternative measures will be taken.

Article 10: Compliance with Laws and Regulations and Changes to Privacy Policy

  1. The Service will comply with Japanese laws, regulations, and other norms applicable to personal information held by the Service.
  2. The contents of the Privacy Policy may be changed without notice to the user.
  3. Unless otherwise specified by the Service, the revised Privacy Policy shall become effective at the time it is posted on the Website.

Article 11: Use of cookies and other technologies

Our services may use cookies and similar technologies. Users who wish to disable cookies may do so by changing the settings on their web browsers. However, if you disable Cookies, you may not be able to use certain functions of the Shop's services.

Article 12: Inquiries

For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us using the contact information in the "Notation based on the Act on Specified Commercial Transactions" of this store, or use the inquiry form on the store page.

If you have any requests regarding data privacy, such as deletion of or access to your data, please contact us at contact@dokoni.co.jp

For general inquiries about data privacy or questions about our privacy and cookie statement, you can also contact our privacy team at contact@dokoni.co.jp